Lloyds Bank & Halifax DOWN: Customers awake to online banking problems - are you affected?

With today being New Year’s Day, the bank holiday means that many people may opt to look at their finances at home, rather than in their local bank branch. However, as 2020 gets underway, some users of online banking and mobile banking have said they’ve experienced problems.

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Customers of Lloyds Bank and Halifax have reported problems with the online banking and mobile banking services today.

The Down Detector website reports that within the last 24 hours, problems were first being reported at around 4am.

Taking to Twitter to express their frustration, one person penned: “Just great when I need to access online banking to pay the rent? Thanks Halifax.”

Another concerned customer wrote: “When will my online banking be back up?

We know our customers are having issues with internet and mobile banking.We’re sorry about this and we’re working to have it back to normal soon

Lloyds Bank and Halifax on Twitter

“I only transfer what money I need each day so right now with it sat in my Halifax savings account I’m without any money.”

A different person asked: “Is anyone else having trouble logging into the lloyds bank app?”

A second unhappy Lloyds customer asked Lloyds Bank: “When will I be able to access my money? Poor start to 2020. #givememymoney.”

Writing on Twitter, Lloyds Bank wrote: “We know our customers are having issues with internet and mobile banking.

“We’re sorry about this and we’re working to have it back to normal soon.”

A statement on the verified Halifax Bank Twitter account read: “We know our customers are having issues with internet and mobile banking.

“We’re sorry about this and we’re working to have it back to normal soon.”

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